Relentless Customer Service
Communities are different, so we focus on each of our partner’s needs on an individual basis. Customer service is more than just a goal—it’s an all-in effort by each of our employees to keep your system running smoothly and efficiently at all times.
In a rapidly changing world, effective infrastructure must be adaptive. We listen to our customers and the market to continually improve products that evolve with new technologies and community needs.
BCycle is an investment in your community, from our premium bicycles to reliable software and world-class docking stations. We’re here for the long haul, and our first-generation product is still on the ground today.
BCycle is owned and operated by Trek Bicycle Corporation, a family and employee-owned business with over 40 years of experience driving innovation in the bicycle industry.